Get automatic text messages when something important happens — low minutes, court dates, expiring subscriptions. You'll always know what's going on, even when you can't call.
Your Information
This is where we'll send the alerts. Standard text rates apply.
This links your alerts to the right account.
Choose Your Alerts
Low Minutes Warning
Get a text when your loved one has fewer than 15 minutes left this month — so you can add more before they run out.
Subscription Expiring Soon
Get a text 3 days before the subscription renews or expires, so you're never caught off guard.
Subscription Expired
Get a text the moment a subscription expires so you can renew it right away and your loved one doesn't lose access.
Court Date Added or Changed
Get a text whenever a court date is added, changed, or coming up in the next 48 hours.
New Voice Message
Get a text when your loved one leaves you a voice message through CellMateAI.
Referral Milestones
Get a text when your loved one hits a referral milestone and earns bonus credits or a free month.
Your phone number is only used to send the alerts you selected. We never sell or share it. You can unsubscribe anytime by texting STOP to any alert message.
What the texts look like
Low Minutes Warning
⚠️ CellMateAI: Marcus has 12 minutes left this month. Add minutes now at mycellmateai.com/pay
Subscription Expiring Soon
📅 CellMateAI: Marcus's Basic plan renews in 3 days on March 15. Manage at mycellmateai.com/account
Subscription Expired
❌ CellMateAI: Marcus's subscription expired today. Renew now at mycellmateai.com/pay
Court Date Added or Changed
⚖️ CellMateAI: Court date added for Marcus — Thursday March 20 at 9:00 AM, Cook County Courthouse
Why families love this
CellMateAI Assistant
AI-powered · Always online
Hey! 👋 I'm the CellMateAI assistant. I can answer questions about our service, pricing, how to subscribe, or how to partner with us as a facility. What's on your mind?
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