No app. No smartphone. Just call.

How It Works

CellMateAI is a voice AI you call from any jail or prison phone. Here's exactly what happens from the first call to full access.

For Inmates

01

Call the Number

Any inmate who knows the CellMateAI phone number can call in from any jail or prison phone — no facility contract required. The system answers immediately, 24 hours a day, 7 days a week.

Works on any facility phone system. No app download needed. No smartphone required.

02

Hear Your Free Daily Briefing

Every call starts with a free daily briefing — your court dates, appointments, release countdown, word of the day, and an inspirational quote. This is free for every caller, no subscription needed.

Court dates · Appointments · Release countdown · Quote of the day · Word of the day

03

Explore the Menu

After your briefing, CellMateAI walks you through the full menu. Say what you want — 'music', 'legal help', 'Bible study', 'workout', 'GED prep' — and the system takes you there instantly.

Fully voice-controlled. No buttons to press. Just speak naturally.

04

Subscribe to Unlock Everything

When you find a feature you want to use more, say 'upgrade' or 'subscribe'. CellMateAI will text a secure payment link to your family member's phone. They pay online, you get access immediately.

Budget $10 · Basic $20 · Standard $30 · Premium $40/month

05

Use It Every Day

Call in anytime to use your features. Listen to music, get legal research, do a workout, study for your GED, read the Bible or Quran, file a grievance, or just talk to someone who listens.

Available 24/7. Every call is private. Your data is secure.

For Families

01

Visit mycellmateai.com

Go to the website from any phone, tablet, or computer. No account needed to browse. When you're ready to subscribe your loved one, click 'Sign Up Your Loved One' from the home page.

Works on any device. No app download required.

02

Enter Your Loved One's Info

Enter their name, their inmate ID number, and the facility they're at. If their facility isn't on our list, that's fine — they can still use CellMateAI independently.

Works even if the facility hasn't adopted CellMateAI.

03

Choose a Plan

Pick the plan that fits your budget. Budget ($10/mo, no music) is great for education and legal tools. Basic ($20/mo) adds music. Standard ($30/mo) adds more minutes. Premium ($40/mo) is unlimited.

Cancel anytime. No long-term contract. Add minutes if they run out.

04

Pay Securely

Pay with any debit card, prepaid Visa, Cash App card, or Chime card. The payment is processed securely through Stripe. You'll get a receipt by email and an 8-character activation code.

Visa · Mastercard · Prepaid cards · Cash App · Chime · Venmo debit

05

Give Them the Code

Tell your loved one their 8-character activation code on your next call or visit. They say 'activate' when they call CellMateAI and enter the code. Their subscription activates instantly.

Activates within seconds. You get a confirmation text when they activate.

Everything You Can Access

All features are voice-controlled. Just say what you need.

Music

Any song, any artist

Basic+

Legal Research

Case tracker, court docs

All plans

GED Prep

Math, reading, vocab

All plans

Bible & Quran

Daily devotionals

All plans

Cell Workouts

No equipment needed

All plans

Grievances

File and track

All plans

Court Reminders

Night-before alerts

Free

Affirmations

Daily motivation

All plans

Common Questions

Does my facility have to sign up?

No. Any inmate who knows the phone number can call in and use CellMateAI. The facility does not need to adopt the system. You just need to know the number.

What if I run out of minutes?

Your family can buy add-on minute packs from the website — 15, 30, or 60 extra minutes for $5–$16. Or they can upgrade your plan to the next tier.

Is my call private?

CellMateAI does not record or store the content of your conversations. Your usage data (features used, minutes spent) is stored securely and never sold.

What if I can't afford a subscription?

The daily briefing — court dates, appointments, release countdown, quote of the day — is always free. You never need to pay to hear your court date.

How does my family pay?

They go to mycellmateai.com, click 'Sign Up Your Loved One', and pay with any debit card, prepaid Visa, Cash App card, or Chime card. Takes about 5 minutes.

Ready to Get Started?

The daily briefing is always free. Subscribe to unlock music, legal tools, education, and more.

Questions? Chat with AI 🤖

CellMateAI Assistant

AI-powered · Always online

Hey! 👋 I'm the CellMateAI assistant. I can answer questions about our service, pricing, how to subscribe, or how to partner with us as a facility. What's on your mind?

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